Shipping & Policies

Payment Methods

  • Accepts Etsy gift cards

Welcome

Hello, thank you for your interest in elm pure organics.
We make natural organic luxurious home bath and body products using only organic essential oils.

Payments

We accept paypal.

Shipping

We take no responsibility for customs delays or problems on international orders.

Refunds

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

Elm pure organics is a small family owned home based business. We generally do not accept returns due to the nature of our products but we are willing to work with you. If we have made an error please contact us within a week of receipt and we will discuss refund or exchange. We will not refund used items.

Please read product descriptions carefully. We use no preservatives, stabilisers etc and products can change with heat, humidity and freezing.

We pride ourselves on excellent customer service.

All our orders are sent with lavender stems. If you have any allergies please inform us at the time of purchase.

Additional

We can produce large number to order with a lead in time of about 2 weeks.

Legal imprint